Refund Policy

Clear and straightforward terms for Mintly's refund policy

Effective Date: December 5, 2025

Our Refund Policy

Due to the custom nature of digital design work, all payments made to Mintly are non-refundable once work has begun.

When Work Has Begun

Once we have started working on your project, all payments are considered final and non-refundable. This includes any design work, consultations, revisions, or development.

Before Work Starts

Refunds may be issued only if no work has started and at Mintly's sole discretion. Please contact us immediately if you need to cancel before we begin.

Monthly Subscriptions

Monthly subscriptions are non-refundable and will not be prorated. Cancellations take effect at the end of the current billing period.

Questions About Our Refund Policy?

If you have any questions or concerns about refunds, please don't hesitate to reach out to our team.

[email protected]