Privacy Policy

1. Information We Collect

Information you provide directly:

Contact Information: Name, email address, phone number, business name
Project Details: Service requests, budget preferences, timeline requirements, business website URLs
Messages: Communication sent via contact forms or email
Payment Information: Processed securely through third-party payment processors (Stripe, Square). We do not store credit card details.

Information collected automatically:

Device Information: IP address, browser type and version, device type, operating system
Usage Data: Pages visited, time spent on pages, click patterns, referring websites
Local Storage: Pricing calculator estimates saved in your browser (can be cleared at any time)
Cookies: Essential cookies for site functionality, optional analytics cookies (see Cookie Policy)

We do not collect sensitive personal data such as social security numbers, financial account details, or health information.

2. How We Use Your Information

We use your information to:

Respond to inquiries
Provide services
Improve our website & offerings
Send optional updates or marketing (with consent)

We never sell your data.

3. Third-Party Tools

We may use the following third-party services to provide and improve our services:

Hosting platforms: Landingsite.ai (for website hosting), AWS (for infrastructure)
Analytics tools: Google Analytics or similar (for understanding site usage patterns)
Payment processors: Stripe (for secure payment processing)
Communication tools: Email service providers for project communication
AI platforms: Used to enhance our design process and customer service

Note: These third-party services have their own privacy policies, and we carefully select partners who maintain high data protection standards.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience:

Essential Cookies (Required)

These cookies are necessary for the website to function properly. They enable basic features like page navigation, form submissions, and security features. These cannot be disabled.

Analytics Cookies (Optional)

Help us understand how visitors use our website by collecting anonymous data about page visits, time on site, and user interactions. This helps us improve our service.

Marketing Cookies (Optional)

Used to deliver relevant advertisements and track campaign effectiveness. These may track your browsing across different websites.

Functional Cookies (Optional)

Enable enhanced features and personalization, such as remembering your preferences, language settings, or calculator estimates.

You can manage your cookie preferences at any time using our cookie settings banner or by adjusting your browser settings. Note that disabling certain cookies may affect website functionality.

5. Data Retention

We retain your personal information only for as long as necessary:

Contact inquiries: 2 years after last contact
Client project data: Duration of service + 3 years for legal compliance
Analytics data: 26 months (standard analytics retention)
Marketing data: Until you opt-out or request deletion

After the retention period, we securely delete or anonymize your data.

6. Your Rights & Choices

You have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal information (subject to legal requirements)
Portability: Request your data in a machine-readable format
Opt-out: Unsubscribe from marketing communications at any time
Object: Object to processing of your data for certain purposes

How to Exercise Your Rights:

Contact us at [email protected] with your request. We will respond within 30 days.

7. Security Measures

We implement industry-standard security measures to protect your data:

SSL/TLS encryption for all data transmitted between your browser and our servers
Secure hosting with enterprise-grade infrastructure providers
Regular security audits and updates to our systems
Access controls limiting who can view your information
Data backup systems to prevent data loss

Important: While we take reasonable measures to protect your data, no internet transmission is 100% secure. Please use strong passwords and keep your account information confidential.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

Changes will be posted on this page
The "Last Updated" date will be revised
For significant changes, we may notify you via email

Last Updated: December 7, 2024

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

[email protected]

We aim to respond to all inquiries within 2 business days.